Skip to main content

Access Practice Management – Change permissions for users

A system administrator can update permissions for all users or specific users. This includes permissions such as editing or exporting reports

Update permissions for all users

1. Log in as a system administrator

2. Open the Setup menu

  • Click the Setup icon in the top‑right corner

  • Select Setup

3. Open Permission Sets

  • On the Setup Home page, select Users, then Permission Sets

4. Select a user

  • Click the user whose permissions need to be updated

5. Open the System Permissions list

  • Click the applicable permission set

  • Select System permissions

6. Edit the permissions

  • Click Edit

  • Tick the required permission checkboxes

  • Tip: If an information icon appears next to a permission, ensure all required permissions listed under Requires these permissions are also enabled

7. Save the changes

  • Click Save at the top of the page


Update permissions for specific users only

1. Log in as a system administrator

2. Open the Setup menu

  • Click the Setup icon

  • Select Setup

3. Open Permission Sets

  • On the Setup Home page, select Users, then Permission Sets

4. Clone an existing permission set

  • Click Clone on the Access Practice Manager User row

  • Enter a Label and API Name

  • Click Save

  • Tip: API Names cannot contain spaces. Use underscores if needed.

5. Edit the cloned permission set

  • Open the permission set you created

  • Select System permissions

  • Click Edit

  • Tick the required permissions

  • Tip: If an information icon appears, ensure all required associated permissions are selected

  • Click Save

6. Assign the permission set to a user

  • Go to Users > Users

  • Select the username to update

  • In Permission set assignments, click Edit assignments

  • Remove the old permission set

  • Add the newly created permission set

  • Click Save

7. Repeat for additional users

  • Repeat steps 6 and 7 for any additional users who need the same permissions

Did this answer your question?