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Access Practice Management – Add an employee and create a new user

You can add a new employee in Access Practice Management and either create a new user account or link the employee to an existing user


Add a new employee

1. Open the Employees menu

2. Click New to add a new employee

3. Enter the required details

  • Ensure First name, Last name, Address, Email address and Practice are completed

  • Fields marked with an asterisk must be completed

4. Click Save


Create or link a user

1. Choose a user option

  • Click Create user to generate a new account

  • Click Link to user if the user already exists (you can confirm this under Setup > Users)

2. Select a user role

3. Apply the required permissions

  • Client management

  • Practice management

  • Employee management

4. Invite the user

  • Click Invite to send the user an invitation email

  • The user will receive a “Welcome to Salesforce” email

  • They must click Verify account and set a new password


Correct an incorrect user link

If the employee was linked to the wrong user, go to Setup > Users to update the assignment.

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